This happens on its own whenever products are created in bulk: the importer fills the description with the title so the field is not empty. It passes as filled in and says nothing.
What the policy actually says
«The description should be different than the title.»
Official policy · quoted word for word, checked
against the source on 2026-09-20.
This one costs you visibility rather than blocking you.
How to fix it in Shopify
The title names the product. The description explains the material, the size, the fit, or what it is for.
Two useful sentences beat two paragraphs of marketing copy.
If you have hundreds of products, start with the ones that actually sell: that is where the return is.
Check your whole store for this
Doing this by hand for one product is easy. Doing it for every product, and for the
store-level rules that suspend accounts, is not. Type your store address and see where you
stand, with the policy quoted next to each finding.
We only read what your store already publishes to any visitor.
No access, no passwords, nothing about your customers.